Demand Gen campaigns in Google Ads — the new format for reaching new customers

Summary

  • Demand Gen campaigns show your ads on YouTube, YouTube Shorts, Gmail, Discover, and the Display Network. They target people who are not yet actively searching for your product — they build demand rather than just harvesting it.
  • 68% of Demand Gen conversions come from new users who have not seen your Search ad in the past 30 days. This is genuinely new demand.
  • CPC is 90% lower and CPM 74% lower than on Meta/Facebook Ads (according to OMD analysis). For online stores with visually appealing products, it is an alternative to social media.
  • Google's 4 pillars: audiences, bid & budget, creative, measurement. When at least 3 of the 4 are met, campaigns show 40%+ more conversions.
  • Demand Gen is not a replacement for Search or PMax — it is a complement. Switch it on once your Search and Shopping are profitable, and plan for a budget of at least €60 per day.

This is exactly what Google built Demand Gen campaigns for. And the numbers are interesting: 68% of Demand Gen conversions come from users who have not seen any of your Search ads in the past 30 days. This is not remarketing. This is genuinely new demand — people you would never reach through Search.

And yet almost no one in Czechia is talking about Demand Gen. Most agencies either do not know it or have written it off as "something for branding." The data says otherwise — set up correctly, Demand Gen delivers 90% lower CPC and 74% lower CPM than paid social media. And LG Electronics achieved 91% lower CPA with it compared to Meta Ads.

In this article we will show you what Demand Gen actually is, why Google is quietly moving it to the center of its advertising strategy, and how to use it for your online store.

What Demand Gen campaigns are (and where they came from)

Demand Gen was created by merging two older formats — Discovery Ads (retired in March 2024) and Video Action Campaigns (retired in July 2025). If you used either of them, Demand Gen is their successor with far broader capabilities.

Where your ads appear

Total reach? Over 3 billion monthly users. That is 90% of the global internet population.

The key difference from Search and Shopping campaigns: Demand Gen does not target people who are searching for something. It targets people who match your customer profile — and shows them your ad while they are browsing YouTube, reading Gmail, or scrolling Discover. It is push marketing, not pull. You build demand rather than harvest it.

Why Demand Gen should matter to you (the numbers speak)

Here we stop with the theory and look at the data.

Demand Gen vs. Meta Ads — a surprising comparison

Most online retailers who want to reach new customers automatically reach for Facebook and Instagram. Demand Gen is a direct competitor — and, according to the data, it holds up surprisingly well:

Metric Demand Gen Meta Ads
CPC 90% lower higher
CPM 74% lower higher
Reach 3+ bn users (YouTube, Gmail, Discover) 3+ bn users (FB, IG, WhatsApp)
Conversion rate 1.83% comparable
Long-term ROAS (YouTube) 2.3x higher vs. social baseline

Source: OMD analysis 2024, Google internal data.

LG Electronics put it to the test: Demand Gen achieved a 24% higher conversion rate and 91% lower CPA than paid social media. One apparel company reported a 22x drop in CPA and a 6.5x increase in conversions.

That does not mean you should ditch Meta Ads. The best results come from companies that use both — Meta warms up the audience and builds brand recognition, while Google (Demand Gen + Search) converts the interest. But if you run Meta alone and Google Search/Shopping is not enough to reach new customers, Demand Gen is the natural next step.

More key numbers

What's new in Demand Gen in 2025–2026

Google is investing aggressively in Demand Gen. Over the past 12 months more than 60 improvements have landed. Here are the most important ones:

Channel controls — you finally choose where

Since mid-2025 you can manually select or exclude specific channels — YouTube, Discover, Gmail, the Display Network, Shorts. Previously you had to let Google decide where to send the money. Now you are in control.

Creator Partnerships — collaborate with YouTubers straight from Google Ads

New as of February 2026. Right inside the Google Ads interface you can find YouTube creators and arrange collaborations. Your ads then appear alongside their content. It is something like influencer marketing, but managed through Google Ads with all the data and metrics you are used to.

Shoppable Connected TV

Since January 2026. Viewers on smart TVs can shop directly from your YouTube ad — they scan a QR code and complete the purchase on their phone. For online stores with strong video content, it is an interesting opportunity.

YouTube Pause Ads

A new format that shows your ad when the viewer pauses a video. It is not a pre-roll that annoys people — it is a 10-second display during the pause. Less invasive, yet effective for building brand awareness.

Lookalike segments → Suggestion Mode

From March 15, 2026, lookalike segments are moving to "suggestion mode." Instead of fixed thresholds (2.5%, 5%, 10% similarity), Google AI decides the breadth of the audience itself. For now you can opt out via a form, but the direction is clear — Google wants more control over targeting.

The 4 pillars of a successful Demand Gen campaign

Google has defined four pillars; when they are met (at least 3 of 4), campaigns show 40%+ more conversions:

Pillar 1: Audiences

Demand Gen offers one thing PMax does not — lookalike audiences. You can take your customer list and let Google find similar people. On top of that, add:

And switch on Optimized targeting as a safety net — Google will expand reach if it finds converting users outside your segments.

Pillar 2: Bid & Budget

The main recommended strategy for online stores since 2025 is Target ROAS (previously Target CPA). Minimum requirements:

Pillar 3: Creative

This is where Demand Gen fundamentally differs from Search. You need visual assets — and the better they are, the better the results.

Pillar 4: Measurement

This is the catch that trips up a lot of advertisers. You cannot measure Demand Gen the same way as Search. It is a top-of-funnel campaign — people will not see the ad and buy immediately. They buy in a week, in a month, through another channel.

What to set up:

And above all: do not compare Demand Gen ROAS with Search campaign ROAS. That is like comparing a billboard with a checkout display. Both work, but at a different point in the customer journey.

When to switch Demand Gen on (and when not to)

Switch it on if:

Do not switch it on if:

Demand Gen within the Power Pack strategy

At Marketing Live 2025, Google introduced the Power Pack — a trio of campaigns covering the entire purchase funnel:

Campaign Position What it does
Demand Gen Top of funnel Builds awareness, reaches new people
AI Max for Search Middle of funnel Captures emerging interest in search
Performance Max Bottom of funnel Converts a warmed-up audience

For online stores we recommend the following budget split:

Important: each campaign needs different KPIs. Do not apply a single ROAS target to all three. Measure Demand Gen by branded search lift and new customer acquisition. Measure AI Max and PMax by conversions and ROAS.

At LK Media we test the Power Pack with clients that have a budget of over €6,000 per month. For smaller budgets it pays to focus your resources on Search + PMax and add Demand Gen only once the foundation is profitable.

Conclusion

Demand Gen campaigns are not for everyone and they are not a replacement for what already works. But they are a powerful tool for online stores that want to grow beyond Search and Shopping — to reach new customers where they spend their time: on YouTube, in Gmail, in Discover.

If you have profitable Search and Shopping campaigns, visually appealing products, and a budget for testing, Demand Gen is worth a try. With a CPC 90% lower than Meta Ads and 68% of conversions from entirely new users, it is an opportunity worth exploring.

Want help setting up Demand Gen campaigns? Write to us at info@lkmedia.cz — we will design the structure, creative formats, and budget tailored precisely to your online store.

FAQ

What are Demand Gen campaigns in Google Ads?

Demand Gen campaigns are a Google Ads campaign type designed to reach new customers through visual formats on YouTube, YouTube Shorts, Gmail, Discover, and the Display Network. They were created by merging Discovery Ads and Video Action Campaigns. Unlike Search campaigns, they do not target people who are actively searching — they build demand among people who match your customer profile.

What is the difference between Demand Gen and Performance Max?

Performance Max covers all Google channels, including Search and Shopping, and optimizes for conversions (bottom of funnel). Demand Gen focuses on visual channels (YouTube, Gmail, Discover) and builds awareness among a new audience (top of funnel). Demand Gen also offers lookalike audiences, which PMax lacks. They complement each other ideally — PMax converts, Demand Gen brings in new people.

How much do Demand Gen campaigns cost?

CPC typically ranges from $0.50 to $2, which is significantly lower than for Search campaigns. From April 2026 the formal minimum daily budget will be $5, but for real results we recommend at least €60 per day. The ideal budget is 5x your target CPA.

Do I need video content for Demand Gen?

Technically no — you can run a campaign with images only. But you lose out on YouTube and YouTube Shorts, the two strongest Demand Gen channels. Campaigns with a mix of video and images deliver 20% more conversions. We recommend having at least one vertical video (9:16) for Shorts and one standard video (16:9).

Is Demand Gen worth it instead of Facebook/Meta Ads?

You do not have to choose one or the other — the best results come from companies that use both. Demand Gen has significantly lower CPC (by 90%) and CPM (by 74%) than Meta Ads, plus access to a YouTube audience that Meta does not have. Meta, on the other hand, offers stronger interest targeting and a more mature ad platform. For online stores we recommend testing Demand Gen as a complement to Meta, not as a replacement.